[Resolved]  Oyo Rooms — misuse of oyo tag in "capital o 2136 hotel the continental lucknow" hotel

Address:

VILL PHATEHPUR LAL URF UDUPURA, Bijnor, Uttar Pradesh, 246761

Dear sir, I am Bhuvaneshvar Kumar. My sister used to go Lucknow due to her exam. Two times I have booked the hotel "Capital O 2136 Hotel The Continental Lucknow" but I have faced the same problem. I want to share their methodology to cheat peoples when they get to know that on a specific day there is a particular exam then these peoples call the customer to cancel his booking on that day because they know that various people are coming on that particular day so they can sell their hotel on a better price. Last time when I booked this hotel, a call comes from the hotel and they said that there is an issue of electricity you please cancel your booking. Yesterday I have booked the same hotel with my mobile number [protected]. They again call me with the different excuse that you cancel your hotel because we have some problem here. If this thing happens with the customer so many times we will lose our trust from OYO. I again emphasize my concern to make your service strong so that customer will not suffer.