[Resolved] Oyo Rooms — Modification on travel

ravich55

from Gurgaon, Haryana

Address:

Ernakulam, Kerala

Smq2620. I stayed at tri star hotel for one night only and had to break my journey due to an emergency. I paid only for one night rs.1549/=, which you may please note. I am told by hotel owner that i need to inform oyo for modification and same was done by me over phone. Please make note of the same and confirm it is done so that hotel owner reconciles his account.

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Oct 3, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

OYO Rooms Customer Care's response Dear Guest,
This is not something we like to hear from any of our guests. We regret the inconvenience caused. Please allow us some time, our team will work on it and we shall get back to you with an update asap.

Team OYO

Verified Support

Aug 23, 2016

OYO Rooms Customer Care's response Dear Guest,
We have escalated your issue. However, the booking ID shared by you is incorrect. Please share your contact details or the correct booking ID. Thanks!

Team OYO