[Resolved] Oyo Rooms — Money debited but booking not available
Y
YusufKhan008
from Lucknow, Uttar Pradesh
Mar 5, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
I have paid Rs.1301 through phonepay to oyo app on 05.03.2022 to book hotel in Lucknow. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.
Please look into this matter and solve it urgently.
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Apr 8, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
OYO Rooms Customer Care's response Hi, we understand how inconvenient it is and we would never want our guests to go through such an experience. Please share your booking Id and contact details so that our team can investigate the matter and get back to you. ~Team OYO
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