[Resolved] Oyo Rooms — Money Debited but booking wasn't made

[Resolved] Oyo Rooms — Money Debited but booking wasn't made

A Anuj1481 from Jammu tavi, Jammu and Kashmir Apr 2, 2022 Apr 5, 2022 This thread was updated on Apr 5, 2022

I made a booking today in hotel airside from oyo app through my debit card of 3062 rupees Although the money was debited from my account but the booking didn't complete and my money isn't refunded yet +1 photos Was this information helpful? No (1) Yes (0)
Apr 5, 2022 Complaint marked as Resolved They contacted through call and explained the whole issue with me. I can't say that issue is resolved but oyo wasn't at fault in this. It was my due to some technical issue and now they advised me to contact my bank. Thank you for the response OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 04, 2022 OYO Rooms Customer Care's response Hi Anuj, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. Please share your contact details so that we can transit your experience with us. ~Team OYO Apr 04, 2022 Updated by Anuj1481 [protected]@gmail.com this is my email and [protected] - this is my number .Plzz slove this for me Verified Support Apr 05, 2022 OYO Rooms Customer Care's response Hi, thank you for sharing the details. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you. ~Team OYO Verified Support Apr 05, 2022 OYO Rooms Customer Care's response Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Dia Verified Support Apr 05, 2022 OYO Rooms Customer Care's response Hi, as checked, our team has connected with you for your assistance and addressed your issue. For any further assistance feel free to contact us. ~Han
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