[Resolved] Oyo Rooms — Money Deducted but hotel owner said no booking done.

[Resolved] Oyo Rooms — Money Deducted but hotel owner said no booking done.

I Indra8097 Dec 13, 2021 Dec 15, 2021 This thread was updated on Dec 15, 2021

My booking id.: YEZM8785. On 20th Nov. 2021 I have made a booking but when I contacted the hotel they said we don't have any bookings by your name as well as they even don't have rooms available. So I have canceled the booking and they said that you will get a refund in 7-14 working days but till today I have not received my refund. +2 photos Was this information helpful? No (0) Yes (0)
Jan 17, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 15, 2021 OYO Rooms Customer Care's response Hi, we are sad to hear about your experience. We would want the absolute best experience for our guests. We have shared your details with the concerned team, they will get contact you shortly. Appreciate your patience. ~Han Verified Support Dec 15, 2021 OYO Rooms Customer Care's response Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest. Team OYO
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