Oyo Rooms — Money deducted but I didn't get any booking Id and rooms
S
Smegha
from Chennai, Tamil Nadu
May 3, 2022
May 15, 2022
This thread was updated on May 15, 2022
Address:
Chennai,ECR ,shollinganellur, townhouse 1005 Gsilver hotels and resorts
I have booked room in Oyo in Chennai ECR Townhouse.my money was deducted from my bank account but i haven't received any booking Id and massage or mail..and the hotel refused to give room for that payment
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OYO Rooms customer support has been notified about the posted complaint.
May 03, 2022
Updated by Smegha Please refund my money as soon as possible
May 04, 2022
Updated by Smegha Can you make this transaction as soon as possible and refund my money?
Verified Support
May 04, 2022
OYO Rooms Customer Care's response Hi Smegha, we regret the discomfort you faced with us. We do not intend to extend any inch of inconvenience to our beloved guests. We have raised your concern with our team and they will assist you at the earliest.~Team OYO
Verified Support
May 04, 2022
OYO Rooms Customer Care's response Please share your registered contact details or email address to help us in assisting you asap.~Team OYO
May 04, 2022
Updated by Smegha Thankyou please do as soon as
May 05, 2022
Updated by Smegha I have registered with my mobile number;([protected]) and my email id is ([protected]@gmail.com)
May 06, 2022
Updated by Smegha Why is it taking so long.. kindly please make it as soon as
Verified Support
May 06, 2022
OYO Rooms Customer Care's response Hi Smegha, we regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest and hence we would serve you the same. We have raised your concern with our team and they will assist you soon.~Team OYO
May 08, 2022
Updated by Smegha How it will take to make this checking process..why it is taking so long
Verified Support
May 09, 2022
OYO Rooms Customer Care's response We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.~Team OYO
May 12, 2022
Updated by Smegha Why is it taking this much time to verify..this is very bad attitude
May 15, 2022
Updated by Smegha Oyo rooms are very worst ..not at all responding. this is not a right manner.. please return the money as soon as possible
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