[Resolved] Oyo Rooms — Money deducted from account but no booking showing on mobile app

nitishkaushik

May 3, 2022

Address:

Dedhradun uttarkhand

Hi,

I have made a payment of Rs.688 to oyorooms.[protected]@axisbank on 03-05-22. The UPI transaction reference number is[protected]. But booking not showing in mobile app.
I made my booking in hotel paras dehradun uttarakhand.
I am adding screenshots of balance deduction below.
My registered mobile number is [protected]

Please help me in refunding the amount at earliest.

+1 photos

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Jun 10, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 04, 2022

OYO Rooms Customer Care's response Hi Nitish, we have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

Verified Support

May 06, 2022

OYO Rooms Customer Care's response Hi, we have processed your request for a refund from our end. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us .~Team Oyo