[Resolved]  Oyo Rooms — Money deducted from my account but payment confirmation shows pending.

XMB39155-- my booking id

Paid in full, my bank shows its deducted and I have a reference too however I still see as payment pending in OYO. Not received mails on payment confirmation too.

Tried calling your service number but there is no option to check on payment issues. Regular customer care said they can't help and recommended to call service number- [protected]

You can contact me in the number given in booking to get this resolved.
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Oct 28, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2021
OYO Rooms Customer Care's response
Hi, we are sorry for the trouble caused. Please be assured that the raised concern will be resolved at the earliest. ~Aish
Verified Support
Sep 24, 2021
OYO Rooms Customer Care's response
Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us.

Team OYO
Complaint comments 

Comments

I got some automated call to book again via OYO. That's not what I expected!

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