[Resolved] Oyo Rooms — Money deducted not refunded yet

[Resolved] Oyo Rooms — Money deducted not refunded yet

P paari@261998 from delhi, Delhi Dec 4, 2021 Dec 8, 2021 This thread was updated on Dec 8, 2021

I booked a property which was “oyo 81099 collection o the sunshine “ on 4 th dec in the evening i made a transaction of 1183 /- through a google pay app however the property was pathetic there was illegal activities involved like prostitution and environment was not up to the mark unhygienic and disgusting staff they denied that no payment was done for this particular property from my end when i showed them the screenshot o[censored]pi payment which was paid by me through a google pay they denied and refused our check in . After seeing inappropriate things i refused to stay nd contacted the oyo customer care they were not responding kindly return my money back whole amount 1183 Was this information helpful? No (1) Yes (0)
Jan 13, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Dec 04, 2021 Updated by paari@261998 I booked a property which was “oyo 81099 collection o the sunshine “ on 4 th dec in the evening i made a transaction of 1183 /- through a google pay app however the property was pathetic there was illegal activities involved like prostitution and environment was not up to the mark unhygienic and disgusting staff they denied that no payment was done for this particular property from my end when i showed them the screenshot o[censored]pi payment which was paid by me through a google pay they denied and refused our check in . After seeing inappropriate things i refused to stay nd contacted the oyo customer care they were not responding kindly return my money back whole amount 1183 Verified Support Dec 06, 2021 OYO Rooms Customer Care's response Thank you for bringing this to our notice by sharing the details! It was never our intention to go through such an experience. Not to worry, we have highlighted the issue to assist you better in this regard. Your co-operation is appreciated.~Dia Verified Support Dec 07, 2021 OYO Rooms Customer Care's response Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy Verified Support Dec 08, 2021 OYO Rooms Customer Care's response Hi, we tried to contact you over a call multiple times but could not connect. Further, as checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us. Team OYO
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