Oyo Rooms — Money deducted,but booking not made

On 23/11/2021 I made a payment of rs.2581 to Oyo Rooms against a booking. But when I checked in bookings section no such booking was shown.
Hence, I want a refund for the amount I paid.
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OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

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Same thing happened with me just yesterday when I tried booking it around 10pm
OYO Rooms Customer Care's response, Nov 24, 2021
Verified Support
Dear Jayraj,

We are here to help. Please share your registered number so that we can get this checked and assist you further.

Regards,
Team OYO
OYO Rooms Customer Care's response, Dec 1, 2021
Verified Support
Hi Jayraj,

As checked our team has connected with you in regards to your concern and provided you a needful resolution. Let us know for any other assistance.

Thanks & Regards
TEAM OYO
Dear Jigyasa,

We understand your concern regarding the refund. Please share your registered number so that we can get this checked and assist you further.

Regards,
Team OYO

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