[Resolved] Oyo Rooms — Money fraud by Oyo Rooms.

Harshag17

from Bengaluru, Karnataka

Jan 1, 2022

Address:	Oyo App
Website:	Oyo

I tried to book a hotel room at goa on 1st of January 2022 through Oyo app and made the partial payment for the same. But the booking failed and still I got debited from my bank account. I used Google pay for this transaction and I have UPI transaction number of the same. Please help me resolve this issue.

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Feb 8, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2022

OYO Rooms Customer Care's response Hi, we request you to share your booking Id or registered contact details so that we can assist you further.

~Team Oyo

Feb 08, 2022

Updated by Harshag17 Contact details is [protected]. But booking I'd was not generated.

Feb 08, 2022

Updated by Harshag17 Please refund Rs.827 to my account linked to
[protected] which was credited to Oyo rooms account on 1.1.2022 without generating a booking ID.

Verified Support

Feb 08, 2022

OYO Rooms Customer Care's response Hi, we have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

Verified Support

Feb 08, 2022

OYO Rooms Customer Care's response We tried to contact you over a call but could not connect. Please share any alternate number or a feasible time to contact you. ~Team OYO

Verified Support

Feb 08, 2022

OYO Rooms Customer Care's response Hi, we called you multiple times but there were no answers, however we have dropped a mail to raise chargeback with bank since there is no booking/payment from the number shared.

~TeamOYO