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[Resolved]  Oyo Rooms — Money got deducted but room not booked yet

Address:Raipur

I have booked my room on oyo on 10may 2022 and pay via phone pe and my money got debited but room not booked.And i am trying to contact the hotel but they are not receving my call.
And i cant even contact to customer care because i have no booking id as the booking was not done.
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May 10, 2022
Complaint marked as Resolved 
They did nothing.they even dont have a customer contact no.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 11, 2022
OYO Rooms Customer Care's response Hi Nishadeep, we are here to help. Kindly share your booking ID/contact details with us so that we can assist you further.~Team OYO
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Comments

Dear Oyo Team,

I have booked room on 09 May 2022 and As booking was not confirmed by the oyo app hence no booking id was generated. My registered number is [protected]. Please resolve the issue at the earliest.

I have made the payment through SLICE Credit Card with an amount of 744 Rupees.

Thanks
Mudar Dani
Reply
OYO Rooms Customer Care's response, May 14, 2022
Verified Support
Thank you for the information provided. We have raised your concern to our team and they will contact you at the earliest to assist you further. ~Team OYO

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