[Resolved]  Oyo Rooms — Money not refunded

Address:New Delhi, Delhi

I booked a hotel for 2 days in delhi for 2000 rs through oyo. Hence i had to pay 4000rs. Without my knowledge i was checked out from hotel in one day. So they deducted the advance which i had paid them. I asked the hotel manager to extend as i wanted to stay. Later when i checked out after two days i was asked to pay to hotel more than 4000rs as per the directions of oyo.in total i paid 8000rs when i had to pay just 4000rs. Oyo refunded me just 2000. Plus the customer care also didnt solve the problem.
Oyo in response to your poor service and making fool of customers, i had to write such review.
My booking id are
1. Fcrj1463
2. Mrbw8923
I request to refund me, balance of my amout asap. Also not to cause such trouble for customers in future.
Thanks.
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Oct 26, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2016
OYO Rooms Customer Care's response
Hi Sahil,
Please allow us some time to get this checked. Our team will soon get in touch with you.
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