[Resolved]  Oyo Rooms — money not refunds

Address:

Manali, 302031

Cheaters and fraud- horrible experience
Review of OYO Rooms Manali
Reviewed 07 Oct 2019
We booked an oyo room for 07 October, 2019 at Manali Rajasthan by paying the half amount in advance and received your confirmation message, along with the hotel details on 07 october to 08 oct 2019.On reaching at hotel & refused us the room shifting.I asked to give me in writing that he has refused us the room so that I could complain about the issue to oyo but he didn't. Then he offered me to shift us to a nearby hotel that was way below oyo's standard and he argued that whenever we are running short of rooms, we accommodate our oyo customers in those nearby hotels and this was a standard process. After
On reaching to another nearby hotel they also refused us the room as they didnt have any vacancy. Then again I contacted Oyo, and no any solution come out from OYO side.This was my first experience with oyo and it was a horrible one. Just imagine our plight and the inconvenience that we had to face. After disembarking from the train at 5.30 in the morning, post a long and tiring journey, we had to go from place to place to get our room that we had booked beforehand by paying the full amount in advance. I simply fail to understand what kind of a business you are running where the hotels that you tie up with, fool your customers.This is a huge economic offence and cheating the customers on your part. The people need to be made aware of this whole racket that you are running in the name of providing budget stays with proper facilities.
Till date I have not received my deduct amount from OYO side this is not good process
Booking ID. SORT6829