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[Resolved]  Oyo Rooms — money refund

Address:Nainital, Uttarakhand, 263139
Website:www.oyo.com

I book my room throw oyo on green velly hotel on 19 august my booking id is htlywwf8h6 i will not get any room when i reached on hotel the hotel manager says that oyo will not give our money on time so we will not giving the room throw oyo booking and cancel my booking rplu4750 and oyo captain of haldwani says to me that my money will be refund on one week but 3 weeks were past i not get any refund.
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Oct 11, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Sep 08, 2018
Updated by Sandeepkulyal I book my room throw oyo on green velly hotel on 19 August my booking id is HTLYWWF8H6 i will not get any room when i reached on hotel the hotel manager says that oyo will not give our money on time so we will not giving the room throw oyo booking and cancel my booking RPLU4750 and oyo captain of haldwani says to me that my money will be refund on one week but 3 weeks were past i not get any refund.
Verified Support
Sep 08, 2018
OYO Rooms Customer Care's response Dear Sandeepkulyal,

Regret for the inconvenience caused to you. We never wish any such discomfort to our Guest. Our concerned team will definitely look into the concern and will revert to you on this. Be assured, we are going to investigate into the concern and will resolve with the best possible resolution.

Regards,
Team OYO.
Verified Support
Sep 08, 2018
OYO Rooms Customer Care's response Dear Sandeepkulyal,
We tried reaching out to you but the attempt was unsuccessful. Please share an alternate no./feasible time to get in touch.

Regards,
Team OYO
Verified Support
Sep 10, 2018
OYO Rooms Customer Care's response Dear Sandeepkulyal,

We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance.

Regards,
Team OYO
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Comments

I booked oyo hotel golden leaf in suddhowala Dehradun.
My booking was for 5days[protected] and i already paid the amount Rs.4050.00 online.
But i check out after 2 days of staying.
I want my money to be refunded as soon as possible.
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