[Resolved]  Oyo Rooms — Money taken but nothing was provided as per commitment

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Hi, myself dr rajat dogra( not sharma ) . I had done bookings with oyo on 9th june 2017 for a trip to mussorie on 30th june check in and 2nd july checkout.
On reaching the property i was told that my bookings have already been cancelled as my check in dates did not tally with the information provided by oyo to the property owner. As per his information we were supposed to chek in on 28th june and check out on 30th june.
I tried to call the oyo person mr dinesh from chandigarh but due to no signals i could not contact that person.

After 45 minutes of mental harassment we were provided three rooms which were not oyo rooms.

Rooms were on the ground floor with closed backyard. Only one room had balcony. Rooms were small in size, as promised were bigger rooms. And construction at night was being done on the ground floor because of what we could not even sleep properly.

I made so many complaints on call after coming back but no one responded appropriately.

I would request everyone who can see this mail:

please please please do not do bookings with oyo. They are terrible in services. My complaint number in oyo is 2126789. My contact number is [protected].

I want my full refund of 18000 rs because of ;
1. Lack of services as per commitment
2. Mental harrasment
3. Negligence in reviewing my case.
4. Not attending my feedback calls properly.