[Resolved]  Oyo Rooms — Money was debited from phonepe but booking id was not generated

Address:325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002

I booked a hotel on 23rd through Oyo app, and i paid the money via Phonepe, then money was deducted but booking id was not generated and when I'm calling oyo customer care, they are talking rudely and they are not letting me complete, they are saying talk to someone else, this was not expected from oyo, and it's been 3 days no one is able to tell me when I will receive my money
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
OYO Rooms Customer Care's response
Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience. Please help us with your booking details so that we can assist you further.~Dia
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information