[Resolved] Oyo Rooms — My amount got deducted but payment showing as failed in Oyo app

[Resolved] Oyo Rooms — My amount got deducted but payment showing as failed in Oyo app

A ayan_saha from Kolkata, West Bengal May 18, 2022 May 21, 2022 This thread was updated on May 21, 2022

I have made payment for a hotel room. My money got deducted from my bank account but in Oyo app, its showing payment failed. I tried reach customer care but its not even connecting with Agents anytime. Please refund my amount. Amount: 2261 Booking Id: DBDV2122 Payment mode: credit card Was this information helpful? No (0) Yes (0)
Jul 3, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. May 18, 2022 Updated by ayan_saha Payment mode: Kotak bank credit card Contact number: +91-[protected] Verified Support May 19, 2022 OYO Rooms Customer Care's response Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Team Oyo Verified Support May 21, 2022 OYO Rooms Customer Care's response Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance. Team OYO
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