[Resolved] Oyo Rooms — My claim for refund of advance paid is rejected on false grounds | |||||
I had booked a room @ oyo rooms bangalore. Due to some genuine reasons, i did not like the property i had booked and contacted oyo customer care to accommodate me in some other property, in indiranagar, bangalore area. They sent me to a hotel on mg road, bangalore, without telling me that the hotel was located on mg road, bangalore. On seeing the hotel and the location, i refused to check-in to that property. Oyo claims that i confirmed my interest in this property. After almost two hours of harassment and driving all over bangalore, my wife and i, finally, found a room at bowring institute, bangalore. Oyo rooms has now rejected my claim for refund. Cheating and fraud is allright for the short-term; but, if they do business in this manner, i am positive oyo rooms will wind up, in the not too distant future. Was this information helpful? | |||||
Aug 3, 2016 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 29, 2016 OYO Rooms Customer Care's response Hi Abraham, This is not something we like to hear from any of our guests. We regret the troubles you had to face. Please share the booking details, and our team shall work on it for you and get back to you with an update asap.
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