[Resolved]  Oyo Rooms — my last experience at 9300 very bad.

Address:

Gurgaon, Haryana

I booked the hotel on 6th-July-2019, for the date 07th-July-2019, and i’m Booked two room for 6, i’m Go hotel next day 7th July, I said hotel person give me two room on same floor but hi sad no I don’t have the room in same floor. His just check my booking for 6 persons his told me nhi hum aise Room nhi dete. Than I said with my family members than hi give me room after 15 mint west my time but his nit given me same floor, than I don’t have any other options that’s why I agree rooms with two different floor and given the id that after the payment sir you got the room on same floor, before that. I said I pay online but the person said sir OYO not given my payment last 5 months hum to kam hi nhi karna chahata hai mene To Kuch dil phle massage bhi kiya tha ke booking mat do. But OYO still givens us booking. And also said if you already pay we not give you the rooms. After that we go in the room.. the room is very dirty and everything is very disappointed me but that time I don’t have any options that’s why I agree with that. Than something my mistake I left the key inside the second room and forgot the key and door closed I call at hotel hi said I don’t have extra key for the room and humko koi bulana padega bahar se To Ap dekh lo time lagyega I said ok. After 2 hours Room opne than we busy with family i’m do Food order but the food not good and the jeera aalo was sweet I don’t like that. I don’t said anything to hotel because no one to understand us at hotel. At the morning at 8 frist Ac off after 30 mints all fan and 💡 lights off for 2 hours and we also take breakfast but again breakfast also very bad. And the checkout time hi said 300rs extra for the key 🔑 and lock tou have to pay this amount because ye Apki galti hai ke apne key aandar chood di. What the ###.. if the property not working with OYO so please I request to you discontinue this property if you not understand me or not any action at all I not ### with OYO my booking no is TEOA4756 at OYO 9300, plot no.E2/1, DLF phase-1 Gurgaon.. hotel person said sir give me 5* so I said it’s my wish what I give or not but the person was very angry and talk to me very rude I don’t like the property it’s vary bad property I don’t ### with OYO for my last experience..