[Resolved] Oyo Rooms — My refund is not credited and using abusive word

CA Ruchir Jain

Sep 23, 2022

Address:

Udaipur

My booking ID: JPUD1746
As I booked hotel in goa using oyo app I deposited 50% of amount as prepayment letter on at the time of checking we heard that my room is allotted to someone else and no room was left for us, and then when we connect with oyo customer support they will refund 100% amount with 100% addon points as a compensation and total amount in momentary terms is 13500 and yet now till date 2 months had been passed and no refund yet credited approx. 100+ calls we tried to connect its whole a big scam.

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Nov 4, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2022

OYO Rooms Customer Care's response Dear Guest,

We completely understand the inconvenience you had to go through. This is not an experience we want our guests to have with us. Rest assured, we'll get this checked and connect with you at the earliest.

Regards,
Team OYO