[Resolved]  Oyo Rooms — My refund is not initiated ID: X3IK5364

Hi,

My booking on aug20 got cancelled by Oyo due to unavailability of rooms in the hotel, and I didn't receive any refund till now.

I have called customer support more than 20 times till now, I am not getting any proper response from them. They are saying transferring the call to other one and is getting cancelled in sometime.

I didn't checkin to the hotel, but some agent is saying that Oyo hotel kept my status as checkout even without I entered into the hotel for stay.

I also got an email that I got cancelled booking from Oyo. On the same day when I called to customer support they told that current booking to cancelled and told do a booking for other hotel.

Booking id: X3IK5364