[Resolved] Oyo Rooms — No ac.. tv doesn't work. fan doesn't work. | |||||
Booked oyo room in amritsar. Got a booking at hotel sukhman international on queens road. The room looked too sabby. Tv remote wasn't working. Ceiling fan was not speeding up. On checking i noticed regulator is broken. Most importantly ac was not working. There is no remote and waiter told us that ac will work like that. Only switch needs to be on.ac was taking 30 degree automatically. It became a heater. The waiters tried to make us understand that acs work like that only. They didn't change the room. There is no window even. I have taken photographs of the room. Just horrible. We are never booking oyo rooms in future. This is just cheating customers. Thats all. Above all wrong attitude of hotel employees. While booking we didnt think much as we thought whole day we will be roaming out. Only sleeping at night is required ay hotel. So we just selected for all we needed is ac room to relax at night. We couldn't sleep whole night. Disgusting. I am unable to upload the photographs as it says 2mb is maximum. Was this information helpful? | |||||
May 17, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 15, 2017 OYO Rooms Customer Care's response Dear Mona, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO | |||||
Add a Comment | |||||
73%
Complaints
6583
Pending
1004
Resolved
4542
View all 6583 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment