I have given a complaint about my package but nobody is talking care of the complaint. It's already 15days above completed. Is there anybody senior to solve my issue. Can u refund the amount or not. My package is is rczb3596 so many executive spoke to me but then no response if any senior is there to solve my issue then solve or who is the md of oyo
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
OYO Rooms Customer Care's response Dear Guest,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO
Verified Support
Apr 30, 2018
OYO Rooms Customer Care's response Dear Guest,
We contacted you regarding the issues highlighted and shared the details with you. We again apologise for the trouble and assure you we'll take care of your stay in the future. Do let us know for any other assistance.
Regards
Team OYO
May 01, 2018
Updated by SASubhan When will you refund my amount
May 07, 2018
Updated by SASubhan If I did not get my refund I am going to consumer forum
Verified Support
May 07, 2018
OYO Rooms Customer Care's response Dear Guest
We've shared the RRN number with you over an email. Kindly check the source account. Let us know for any other assistance.
Regards
Team OYO
May 07, 2018
Updated by SASubhan I did not get any RRN number in which mail u have send
May 11, 2018
Updated by SASubhan No response No response what happened
Verified Support
May 14, 2018
OYO Rooms Customer Care's response Dear Guest,
We've sent the email to the registered email ID again. Kindly check the same.
Regards
Team OYO
May 15, 2018
Updated by SASubhan I did not get any Mail can u send the mail again
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment