Oyo Rooms — no customer verification and no privacy for customer

In oyo there no privacy for customer's. If you have any booking id and call oyo cc the agent will provide you all the details of that booking id. Even they don't ask whether he's authorized person or not. This is not a right way to ask the details. They not verifying the customer. Who ever can call oyo cc and give any booking id to them they will provide all details of that booking id, like booking date, name, invoice details. How can them give these details to any unauthorized person then what is the privacy on that. Please look this as a priority