Oyo Rooms — No facilities offered as promised

Address:

Guragon, Haryana

I had booked 5 rooms through booking.com. but I am very sorry to mention that I am not happy at all with the hotel. Following observations for your kind information.

1. Bathroom and toilet are very dirty.
2. Bedsheets are teared and dirty. .
3. TV is not working as remote is not there.
4. Towel and napkins were not kept in the room. We had to ask for the same and the quality of towels supplied are useless.
5. Hotel manager is having a cost cutting approach.
6. No shampoo or soap are provided in the bathroom.

I have booked rooms for 2 days but I couldn't stay for 2 days. I have already paid for 2 days but I had to vacate it one day erly and book another rooms somewhere else. No matter if I had to pay more for better arrangment. I have not seen such third category rooms in my life. I am sorry to say that your management is not maintaing the quality and hygiene of the room . I will never book a room governed by OYO.

Reference No [protected]
PIN No 7271