Oyo Rooms — No hot water for my 2 day stay and horrifying customer service from staff

Address:1625 e main street

‎22 hours ago‎
‎I’m gonna start with the ONLY good thing I have to say about this establishment and it’s staff.
Michael and Kristi are EXCELLENT !!! They in my opinion are way to good for this substandard low quality business!
I rented for two nights, I HAD NO HOT WATER FOR THE TWO DAYS I STAYED!!! On a room I paid money to be in. 😡😡😡😡😡
When I came back on my second night and went to the office to tell them I AGAIN HAD NO HOT WATER I was told by Cameron “that’s not my problem” Cameron SHOULD NOT HAVE A JOB!! are you serious!😡
So I go down in the morning and I go in SALINA (who could not even bother to look up from her computer ) didn’t say hi nothing I explained to her I had been here two days with no hot water and I needed to take a shower made a face and said “ok I’ll tell them” I waited as she did not even look up from her computer to ask what room or for her to offer an empty room for me to shower inI, i got no offer of another room and I’m still waiting for her to ask what room I was in so she could “tell them”! The disrespect of this SALINA and the total lack of ANY-KIND OF CUSTOMER SERVICE SKILLS AND THE FACT THAT SHE WAS SNOTTY AND OFFERED NOTHING TO FIX THE ISSUE !! WHEN YOU SURLY TOOK MY MONEY IS DISGUSTING AND TOTAL BULL*#*#!!! SALINA SHOULD MOST DEFIANTLY NOT HAVE A JOB MUCH LESS HAVE A JOB DEALING WITH PEOPLE!!!
AGAIN YOUR ONLY SAVING GRACE IN THIS PLACE ARE MICHAEL AND KRISTI, I will be calling the manager tomorrow morning and letting her know about her very sorry excuse for employees!!!
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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