[Resolved]  Oyo Rooms — no one helping me for refund extremely dissatisfied with oyoi am complaining about my refund that i pay 3 time more

I made the booking via oyo booking id : yzej7421 so before check in i confirm with oyo they said booking confirm i called hotel then they denied for booking again call oyo mr niranjan he said he resolve my issue but the amount i paid he refund me 489 and i have to pay cash 489 in hotel i agreed but when i reach property no one aware about this and they miss behave and i stand at lobby for more than 1 hour and hotelier ask 3 time more 1500 for check in and near by no hotel available so i am they said they will refund my money what ever i paid at hotel but no one refund me no one help me i called more than 20 time to oyo but no one help me!
Was this information helpful?
No (0)
Yes (0)
May 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
OYO Rooms Customer Care's response
Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information