OYO Rooms — no refund after multiple contacts and promises by oyo managers.

 
1 Review
 Uchauhan on Jan 20, 2019
I cancelled one booking and then i was promised that the refund would be processed within 24 to 48 hrs.. It didnt hapoen and then i contacted customer service no. I spoke to prashant k.. He said wait for 24 to 48 hrs.. It didnt happen and then i got a call from neha singh, then robin and then nishi.. She told me that 650 rs would be refunded now.. They all promised and say wait 24 to 48 hrs for refund.. This is going on and on.. I dont know what and how u guys work.. I even have emails where they promised all this..

Complaint Status


[Jan 20, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by Uchauhan, Jan 20, 2019
Booking id NDIF5140
Verified Support
OYO Rooms Customer Care's response, Jan 21, 2019
We will assist you soon.

Regards
Team OYO
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    84%
    Complaints
    1533
    Pending
    116
    Resolved
    1257
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - no refund after multiple contacts and promises by oyo managers.