[Resolved] Oyo Rooms — No refund and rooms

[Resolved] Oyo Rooms — No refund and rooms

P Prajinmundayil from Chennai, Tamil Nadu Aug 24, 2022 Aug 24, 2022 This thread was updated on Aug 24, 2022

I have booked an hotel through OYO for my stay in Bangalore from 20 Aug 2022 to 23 Aug 2022 with a booking ID L5LY4399 But when i reached at the property they didn't accept the oyo booking and transferred to another hotel 5 KM away from there. But there also same issue, when i called the property they mentioned they also not accepting OYo. So i called customer care and they informed that, they will do complete refund amount of 1983Rs. But after 2 days i got a message stating that 565 Rs has refunded. I tried calling them to get remaining amount but no one has provided a complete answer.. How can I proceed with this? Was this information helpful? No (0) Yes (0)
Sep 24, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Aug 24, 2022 Updated by Prajinmundayil I have booked an hotel through OYO for my stay in Bangalore from 20 Aug 2022 to 23 Aug 2022 with a booking ID L5LY4399 But when i reached at the property they didn't accept the oyo booking and transferred to another hotel 5 KM away from there. But there also same issue, when i called the property they mentioned they also not accepting OYo. So i called customer care and they informed that, they will do complete refund amount of 1983Rs. But after 2 days i got a message stating that 565 Rs has refunded. I tried calling them to get remaining amount but no one has provided a complete answer.. How can I proceed with this? Verified Support Aug 24, 2022 OYO Rooms Customer Care's response Dear Guest, We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest. Regards, Team OYO
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