[Resolved]  Oyo Rooms — no refund of payment

Hello sir, my booking id is fkhs0674 and i had booked a hotel oyo 26227.
I had did a payment through oyo with transaction id ref #igagpmsuv0 of rs. 750. But when i reached to the hotel they refused to give room by saying that we dont give room with such a small amount. So, its my humble request to you sir to proceed a refund of full amount else i will have to un-neccesarilly fill a complaint in a consumer court against oyo for showing such a fraud hotels. Thank you
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Aug 25, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
OYO Rooms Customer Care's response
We apologize for the inconvenience caused. We at OYO make sure that guest are our top priority and our concern team will get back to you at the earliest.

Regards,
Team OYO
Verified Support
Jul 22, 2019
OYO Rooms Customer Care's response
We believe our concerned team contacted and communicated the needful. Also your refund has been initiated from our end and it will be reflected on your account within 7-14 days. Let us know if you need any further assistance.

Regards,
Team OYO
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