[Resolved] Oyo Rooms — no refund on cancellation

[Resolved] Oyo Rooms — no refund on cancellation

C Chandu Pullela from Mumbai, Maharashtra

I have wrost experience with oyo september 29 2029 i have booked room for 3 members in kanchipuram hotel name adhi residency with booking id xmrn3914 Check in time next day i. E 30th september after noon 12 and i made the payment of 1215 in last day it self. Unfortunately i have canceled my trip due to time consumption. Cancel time is night 11pm. I have got no refund amount i’m trying to call oyo customer care no one is responding. Please don’t go with oyo. Was this information helpful? No (0) Yes (0)
Nov 30, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Sep 30, 2019 Updated by Chandu Pullela September 2019 Verified Support Oct 30, 2019 OYO Rooms Customer Care's response Hi Guest, We are sorry for the inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details over DM to help us serve you better. Regards, Team OYO
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