Oyo Rooms — No refund yet.

I recently booked a property in dehradun for a trip with my friend and had to inconveniently ask for a refund since the hotel owner said theyre going under renovation.

The booking id is : I8VR2170

I have already asked for a refund and the app and website both show it has been processed and successfully transferred. The refund never reflected to my account.
Im in need of the refund to make another booking for the dates ASAP and this isnt helping me.

Attaching proof that the booking was cancelled and what the oyo refund status shows.

I need a bank reference number for the same so i can talk to my bank and see if it has been processed. Please do the needful as soon as possible.
If things take too long and it doesnt help me out and crash my plans and flight tickets because i cant book an oyo, I'll take this to the consumer court for further action.

Awaiting your response. Regards
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Attached the screenshot proof of what the "refund status" is and "cancellation of the booking"

Hi, as checked, we have processed your request for a refund from our end on 30/08/2022 with BRN:[protected]. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us.

Team OYO
Hi, as checked, we have processed your request for a refund from our end on 30/08/2022 with BRN:[protected]. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us.

Team OYO

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