[Resolved]  Oyo Rooms — no room available in booked oyo hotel

My husband booked a room in oyo 12972 hotel krishna castle from 24th to 26th dec. By manoranjan hota name. But when we reached the hotel no rooms were vacant. Can you arrange a new room in near by location asap.
This is not accetable by oyo as after a long journey when we book a room for stay and its not available for which we have already paid. To whom i may concern this.

Please contact asap
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Feb 4, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
OYO Rooms Customer Care's response
Dear Guest, We regret for the inconvenience occurred. We'll get this checked for you.

Regards
Team OYO
Verified Support
Dec 26, 2018
OYO Rooms Customer Care's response
Our concern team contacted you and we hope the needful has been communicated.We assure you such instances will not take place in near fufutre.If, you need any further assistance please let us know :)

Regards,
Team OYO.
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