Oyo Rooms — no room was available

I booked hotel on 5th June the booking I'd was PSUZ4057 When I reached the hotel with my family I was told that hotel is sold out no room was available. I booked hotel in Dalhousie but it was 12 km from the destination
When I talked to customer care and requested them to book the hotel in Dalhousie itself they booked the another hotel even far from Dalhousie 20 km.
This was totally unprofessional.
The amount is still not refund
Why would not i complaint a file in consumer court.
You people are making fool of innocent people . Pay my money or I will file a complaint against you
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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