Oyo Rooms — No rooms being provided even after confirmation from OYO side | |||||
This is regarding the confirmed booking made by in oyo rooms on 11th & 12th jun'16 in oyo premium dharamshala (Hp) As i have made the 100% payment & got the confirmation from oyo on booking (Booking id : leys1563), i expect will be given to me in booked property. I am feeling cheated from oyo side, that the rooms are not available even after 100% payment is made in advance & confirmation from oyo side too on booking. Further, the properties offered till now does not suit my requirements as they are either too far from my destination or are of substandard. Was this information helpful? | |||||
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OYO Rooms customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
The rooms are provided in Snow Hermitage Resorts Dharamshala
Reply
Dear Rahul,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO
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