Oyo Rooms — non availability of booked room at last minute

 
1 Review
 Amrinder Singh Atwal on Sep 16, 2018
Subject: re: booking confirmed - oyo 15143 hotel redstone, booking no. Jxzo7145
I am writing this mail to tel u about the harrasment i faced yesterday
Night... I had booked property hotel redstone in mohali through oyo and
Confirmed my booking also, even i had confirmed my arrival time also but
When i reached the property they donot have room, they had given my room to
Someone else and i had to wander on road @ 2 am in night due to your
Pathetic service, and they told me that u have booked room with oyo so go
And ask them, we are not answerable. This was worst experience of my life.

Complaint Status


[Sep 16, 2018] OYO Rooms customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    84%
    Complaints
    1008
    Pending
    46
    Resolved
    830
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - non availability of booked room at last minute