[Resolved] Oyo Rooms — non availability of food and misbehaving

Sudheer N

from Delhi, Delhi

Address:

Oyo 23396 Hotel Arogya Palace, opposite Kota Medical College, 323021

On 07/94/19 i've booked oyo 23396 as hotel arogya palace and bokoing i/d zuno7592 for 3 adults for rs.1200+dinner for rs.238 and paid rs.1537/-
They only provided a congested double room also they couldn't provided dinner as per booking. When asked to the receptionist who provided a mobile no. For order further we got the dinner and i have been compel to pay against the bill rs.357/- as well as the hotel receptionist misbehaved with us.
So do for the necessary action against the matter to avoid a consumer court case.

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Jun 13, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO

Verified Support

May 12, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO