[Resolved]  Oyo Rooms — Non issuance of providing tax invoice

I had stayed in OYO Flagship 11609 Hotel Ruby Grand at Hyderabad on an official work for 4 nights, booked through oyo as per booking id: QV2P8231.

The service apartment manager did not provide me with a tax invoice at the time of my check-out as he claimed that the tax invoice is to be provided by OYO. I talked to 9 OYO customer care personnel through the customer care number in their website. Each one of them redirected me to some other number and none of those calls got connected.

I repeatedly contacted the oyo service apartment where i stayed to get tax bills from them. But they said that they cannot give a tax receipt bill as the reservation is done through oyo.

As i work with the government of india, they will not reimburse my claims and it is quite difficult for people like me to book rooms with oyo.
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Oct 30, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2022
OYO Rooms Customer Care's response
Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
Verified Support
Sep 24, 2022
OYO Rooms Customer Care's response
Hi, we tried to contact you over a call multiple times but could not connect. Further, as checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us.

Team OYO
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