[Resolved]  Oyo Rooms — non receipt of refund of rs. 868 - advance paid to oyo

Address:	Chennai, Tamil Nadu, 600073
Website:	www.oyorooms.com

Sir, i have booked oyo 14576 sushmika villas, yercaud (Oyo booking no. Uyiz8610) on 12/sep by paying an advance amount of rs. 868 to oyo. I was planning to stay there from 30/sep to 2/oct and got confirmation from oyo.
When i approach property on 30/sep with my family, i was denied room by hotel saying that their contract with oyo is expired. I tried to contact oyo, but could not reach due to poor signal.
With much trouble, i could find alternate place for staying.
After my return, i complained to oyo and after checking, their guest experience manager (Mr. Shubham) sent me confirmation on 3/oct that my advance amount of rs. 868 will be refunded within 7 to 14 working days.
But, even after 1 month, i did not receive refund.
I called oyo many times (About 10 times) and got response that their seniors will call to resolve the issue. But, so far did not receive any call.
I request your help to sort out this issue.
I have never experience such bad treatment from hotel management company so far. I will never recommend oyo to any people in future.

Regards,
Ganapathy