Oyo Rooms — Non Refund

Oyo Rooms — Non Refund

A ankitrv from Noida, Uttar Pradesh Mar 30, 2023 Mar 31, 2023 This thread was updated on Mar 31, 2023

I have booked a room from 4th to 7th Jan 2023 on OYO. But upon arrival at the Hotel, the hotel denied to provide us the room. We made a complain with OYO but no resolution. After many complain they said they have refunded the money and it will credited in your account in 14 days. but it never did. +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Mar 31, 2023

Verified Support

Hey Ankit, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Mar 31, 2023

Verified Support

As checked, our team has assisted you with your concern. For any other assistance, please feel free to write to us. ~Team OYO

ankitrv's [Complaint's author] reply, Apr 1, 2023

How would you define assisted? Since January, your team has kept saying we will refund within 14 days, but I have not received my money back. Unless I get my money back, which I haven't yet, it's useless assistance for me.