[Resolved] Oyo Rooms — Not able to check-in after payment and didn't get back refund

[Resolved] Oyo Rooms — Not able to check-in after payment and didn't get back refund

X Xmandirty from Meerut, Uttar Pradesh Sep 12, 2022 Sep 13, 2022 This thread was updated on Sep 13, 2022

I Booked a OYO Room on 10th of September 2022 and paid online on OYO app but I am not allowed to check-in and property owner asked for extra money and after cancellation of Booking j did't get back my money. I want my money back. Property-Green Villa, Near Kosmos Hospital Anand Vihar, New Delhi Ph No.[protected] +1 photos Was this information helpful? No (0) Yes (1)
Oct 17, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 13, 2022 OYO Rooms Customer Care's response Hi, thank you for bringing this to our notice. This is totally not the experience we represent and hope from our hotel partners. We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated. ~Team Oyo
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