[Resolved] Oyo Rooms — not allowing to delete the booking history

rohitmehta0008

from Ludhiana, Punjab

Address:	New Delhi, Delhi
Website:	www.oyorooms.com

It is very hurtful as i tried calling so many times but no response from oyo. As oyo is not allowing to delete the booking history which can be very dangerous privacy issue if fallen in wrong hands. i don't want to get in the trouble. any fraudulent can use that record for blackmailing purpose so want to get my details and booking history deleted.
Thanks

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Aug 28, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jul 17, 2018

Updated by rohitmehta0008 no response till now..

Verified Support

Jul 25, 2018

OYO Rooms Customer Care's response Rohit, We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO

Jul 27, 2018

Updated by rohitmehta0008 I have messaged my contact no. please take action asap

Verified Support

Jul 28, 2018

OYO Rooms Customer Care's response Rohit, Please share your registered e-mail id as we haven't recieved your contact no. We would also like to inform you that we won't be able to delete your account. Although we can block your contact no. and email id from creation of further bookings.

Regards, ,
Team OYO

Jul 28, 2018

Updated by rohitmehta0008 where should i send my registered email address? i can't share it publically

Jul 30, 2018

Updated by rohitmehta0008 please reply i don't want to fall in trouble

Jul 30, 2018

Updated by rohitmehta0008 Booking id is NWQH8472

Aug 01, 2018

Updated by rohitmehta0008 no response till now

Aug 04, 2018

Updated by rohitmehta0008 whats going on

Aug 16, 2018

Updated by rohitmehta0008 ??