[Resolved] Oyo Rooms — not clean and worth property

Sharath-oyo

from Ernakulam, Kerala

Address:

Oyo, Ernakulam, Kerala

Oto hotels kj xl4351. Booked hotel room through oyo. The pic shown in there app is entirely different and provided stinking ugly room. When requested for change oyo customer care treated us badly and did provide any ulternative. It's oval retreat in ernakulam.
Very bad service from oyo. No solution from oyo. Wasted whole day standing in sunny day.

+4 photos

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Jan 31, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

OYO Rooms Customer Care's response Dear Guest,

We apologize for the inconvenience caused to you. This is not an experience we want our guests to go through. Rest assured, our concerned team will contact you soon.

Regards,
Team OYO