ADVERTISEMENT

[Resolved]  Oyo Rooms — Not get my refund yet.

Today, 22-09-22 i booked a room in Shyama Guest house, Vrindavan for 14 oct - 17 oct. I paid the amount of 2637 Rs. and because of some reasons i cancelled my booking, i got a confirmation message from oyo that your booking is cancelled and we transferred your refund amount via UPI but yet i didn't get it into my account and when i call to customer executives in regard of this issue they just keeping my call hold after listening that i am calling for refund. The main issue is if the refund amount is not transferred yet then why the application is showing that your amount is transferred in your account via UPI.

My booking details

Mobile no. [protected]
Booking date 22/09/22
Booking id - A1HX8842
+3 photos
Was this information helpful?
No (1)
Yes (0)
Sep 24, 2022
Complaint marked as Resolved 
Finally my money got refunded in just 48 hours.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~team OYO
Sep 24, 2022
Updated by Nitesh_1485
I talked to Miss. Lovjeet Guest Experience Team OYO. It was a good conversation. I hope my refund come to my account soon. As she said in 7-14 working days.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    6057
    Pending
    749
    Resolved
    4404
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information
    ADVERTISEMENT