Oyo Rooms — not getting any help from oyo representative

I book hotel capital o 44416 paharganj dx 1. First hotel doesn't exit.. Later when i complain.. D coustomer service representative told me its was my mistake dat i changed my hotel.. Because they doesn't do anything.. I changed my hotel because d hotel i booked oyo after i searched d oyo hotels i booked fr 3 hrs in early morning we my parents n called dat no which oyo mentioned it dat booking.. Dat hotel does not exit which oyo confirm.. Is it my fault dat after nearly confernation d hotel doesn't exit.. They told me its my fault dat i changed my hotel.. Is it a joke which oyo crack.. Worst site ever..