[Resolved] Oyo Rooms — Not getting full refund amount

[Resolved] Oyo Rooms — Not getting full refund amount

A Ashutoshkar Feb 2, 2023 Feb 2, 2023 This thread was updated on Feb 2, 2023

I have made an booking on 24th November 2022 under the ID - CNO58498 for 2 days and paid Rs. 1354/- After reaching the property i had to face multiple issue and the manager of the property checked in without me present at the property. After talking to customer care of Oyo Rooms, they have assured me the refund of Rs.1354/- amount. Till now i have only gotten partial refund for the booking not the full amount. Its been more than 14 working days, but no refund has been credited. I am trying to contact to oyo service team, they are not even picking up calls hence no response from oyo side. Request you to please look into this issue and work on it as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Feb 7, 2023 Complaint marked as Resolved Customer service team has contacted me and they have initiated my refund. I got my refund for my booking. OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Feb 2, 2023

Verified Support

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Feb 2, 2023

Verified Support

Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO