[Resolved] Oyo Rooms — Not giving refund, neither customer support is helpful

[Resolved] Oyo Rooms — Not giving refund, neither customer support is helpful

S Shubhankar S Sep 23, 2022 Sep 24, 2022 This thread was updated on Sep 24, 2022

Booking id: HBCS8030 This was one very unsatisfactory solution that was provided to me by OYO, Since morning I wasted more than 5 hour on calls (have recordings) and did more than 8 calls to find resolution, did have not find the resolution. Where is my refund? You guys agreed to provide me a complete refund, where is that, I can't see any refunded amount, not even I am able to connect you guys on call. Its now been around 1 month a nd still I cant see any refunded coming in my account. Was this information helpful? No (0) Yes (0)
Oct 28, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 24, 2022 OYO Rooms Customer Care's response Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo Verified Support Sep 24, 2022 OYO Rooms Customer Care's response Hi, we tried to contact you over a call multiple times but could not connect. Further, as checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us. Team OYO
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