[Resolved] Oyo Rooms — not got refund

Rishita Saxena

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	Oyo

I was supposed to check in the hotel paragon in delhi but there was a tariff issue with the hotel so they didn't allow me to check inn and my amount was pre paid and i have not been refunded the amount please do somthing regarding this and tell me i contacted your oyo helpline but no answer i got and this was not just with me but with other people also who were there please do something regarding it

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Feb 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

OYO Rooms Customer Care's response This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact number with us.

Regards,
Team OYO.