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[Resolved]  Oyo Rooms — Not got solution from 1 year. Wrong Booking from OYO - Worst service from OYO,

Hi i have booked hotel in mysore (Pxli1529 at oyo 35609 royal garden brindavan resort) through oyo hotel but that hotel was closed long back and they have given wrong booking id (Dear kempegowda, we look forward to host you for confirmed booking pxli1529 at oyo 35609 royal garden brindavan resort. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 1st nov, 12 pm onwards
Check-out: 2nd nov till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 2 adults
Hotel name: royal garden brindavan resort
Address: 104, mysore road, krs rd, krishnarajasagara, mysore
Your booking includes dinner for 2 guests and breakfast for 2 guests). I faced problem when i went to check in. Later i booked another hotel by paying more amount. Please help me how to claim damage from oyo.
Name: kempegowda
Mobile: [protected]

I have raised complaint on Nov 2019, but till now i have not got any solution from OYO . Very worst service from OYO. they will not bother about customer problem
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Aug 7, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Oct 16, 2020
Updated by Gowda SV I have attached proof of booking but when i visited Hotel there is no Hotel by that name. OYO giving fake booking. After i called no proper response night around 9pm. later i paid premium for another hotel. Towards this demurrage OYO is not responded. I suggest not to use OYO service

Regards
Kempegowda
M:[protected]

Verified Support
Nov 07, 2020
OYO Rooms Customer Care's response Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy
Verified Support
Nov 07, 2020
OYO Rooms Customer Care's response We tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.~dona
Verified Support
Nov 08, 2020
OYO Rooms Customer Care's response Hi,

We believe our team has already connected with you in regards to your concern and provided you needful resolution. We have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account.

In case of any queries please feel free to reach out to us.

Regards,
Team OYO
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Hi, thank you for the details. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time. ~Bella
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